Christopher Berry Dee Business insight, projects and client expertise.

Christopher Berry Dee

Business insight, projects and client expertise.

Latest Articles

Evidence in Plain Wrappers: Credible Case Studies When Clients Withhold Their Names
Projects

Evidence in Plain Wrappers: Credible Case Studies When Clients Withhold Their Names

UK confidentiality need not reduce client proof to vague assertions. This piece explains how anonymised evidence, disciplined metrics, and specific consent can produce case studies that satisfy procurement without a logo.

Succession at the Client Helm: Keeping Momentum When a Project Champion Moves On
Client Relationships

Succession at the Client Helm: Keeping Momentum When a Project Champion Moves On

A sponsor transition can remove political cover without changing the contract. This article sets out how to read the new landscape, re-contract the mandate, and keep delivery momentum when a trusted client champion moves on.

Client Relationships

Pricing for Proof: Why UK Clients Are Turning Against the Day Rate

UK buyers of professional services are applying sharper scrutiny to hourly and day-rate proposals. This piece examines why time-based billing can obscure value, where outcome pricing creates risk for a small consultancy, and how to scope and price by result without overpromising.

The Ten-Point Client Handover: Closing Projects With Intent
Projects

The Ten-Point Client Handover: Closing Projects With Intent

A project should end deliberately, not by drift. This ten-point handover audit sets out the artefacts and conversations that leave a client confident, self-sufficient and inclined to return.

Honest Friction: The Commercial Case for Disagreeing With a Paying Client
Client Relationships

Honest Friction: The Commercial Case for Disagreeing With a Paying Client

Politeness is cheap; silence is not. Why the most valuable thing a UK practitioner can offer a client is a well-argued objection — and how to make one without losing the account.

The Quiet Commissions: Six Lessons From a Year of Modest Client Projects
Projects

The Quiet Commissions: Six Lessons From a Year of Modest Client Projects

Six unglamorous commissions — a rebrand, an intranet, a brochure, a referral, a handover note, a website rebuild — and the disproportionate lessons each one left behind for professional practice in 2026.